Teacher Descriptive Essay

Lily Campbell Block 3 Mr. Watrous 18 September 2012 Who is Mr. Watrous? When we initially meet someone, we immediately tend to judge by physical appearance. This is somewhat of a natural instinct, although the way someone looks does not necessarily reflect the individual’s true self. When I first strolled into Mr. Watrous’s classroom, my first impression was that he’d be a stern, serious teacher. Soon after I heard him speak to our class, and even more after having him for a few blocks, I found that he is an amiable and whimsical man.My first impression of Mr. Watrous is nothing at all as his true personality. He’s actually quite an interesting teacher and very different from the majority. Mr. Watrous appears to be middle aged, as his dark brown, short hair is filling in with gray. He doesn’t seem to have wrinkles. Instead he has a clear, healthy looking face, impressive green eyes, and dark stubble from his beard. He’s about medium height fo r an adult man and has a thin, yet muscular frame. Mr. Watrous dresses different than most teachers at Central West.His most stylish outfits consist of â€Å"tablecloth† print, button up shirts, green pants, and two-inch heeled shoes. But what he regularly wears are collared or button up shirts, jeans, and dress shoes. In my opinion, Mr. Watrous’s appearance makes him appear as a strong, harsh kind of guy. But in reality, he’s far from that. In class Mr. Watrous is a mixture of both formal and informal. When lecturing, or directly asking questions he speaks and behaves quite formal. However, when he casually speaks with a student he’s more informal.Outside of the classroom Mr. Watrous’s speech is Campbell 2 more informal with the use of a lot of slang. For example, he refers to the people he’s speaking to as â€Å"man† often, despite their gender, as part of his normal vocabulary. In our class Mr. Watrous acts as he wants the best pos sible out of us. He seems really focused on preparing us for the future. He talks to us about college and our future constantly. He also teaches us the importance of speaking in formal and informal manner, and indirectly teaches us life lessons.One example I’ll never forget was that on the first day of school he assigned an almost impossible task of answering about 40 questions in 15 minutes, in attempt to teach us that we need to speak up and recognize ridiculous tasks requested of us. It seems that Mr. Watrous’s thoughts are really clever and strategic. Yet, when one asks him to describe how he thinks he says little of it is based on logic and he usually just ends up going with his gut. This is consistent with how Mr.Watrous teaches, he presents himself as a really smart, all-knowing guy, but as he’s teaching he is thinking of new things to say. In our classroom Mr. Watrous thinks a lot about his students and how to help them succeed, but outside of school he has more important priorities. He owns an art gallery and ranch, plus he has a family. Mr. Watrous probably thinks about his ranch very often since it needs maintenance. Since he is an artist, he is very creative, I’m sure he is constantly thinking of new things to paint. Just like any other husband/father Mr.Watrous is going to constantly think about his family. Students look up to Mr. Watrous and treat him very respectfully. He is appreciated by his students who trust him, and want to learn from him. Students will joke around with Mr. Watrous since he’ll joke around with us often also. Mr. Watrous treats his student in a respectful manner. Although he will be honest, and tell someone what is exactly on his mind. He holds our class up to high standards and wants us to be the best possible. If a student says â€Å"Um† he’ll mock them Campbell 3 very single time, hoping that we will eventually stop being unsure of ourselves and think before we talk. He doe s this so we will think before we speak and not be unsure or ourselves. Mr. Watrous is a different kind of teacher, but in a good way. His appearance is deceiving since he looks scary and mean. He’s really actually super nice and a laid back teacher. He acts different in his classroom and home settings. As a teacher his interest is in what’s best for his students. His students realize that so they respect and appreciate him very much.

Operation Essay

Southern Fire-fighters, New Zealand Railways, Speights Brewery, Otago Hospital Board, and Cadburys. They limited membership to employees and their families in each case. In 1986, due to growth, the (renamed) Fletcher Challenge Employees (Otago) and the Southern Fire-fighters Credit Unions co-operated in the sharing of office facilities. They purchased a site on a main thoroughfare in Dunedin, just down from the central business district, and erected a modern single story office with street frontage, and provided service to members on a full time basis. Methods for financial transactions varied from manual to different types of computer operated systems. The mid to late 1980s saw great change in the New Zealand economy and society, with the introduction of (new right) `Rogernomics’ policies. The Labour Government deregulated the financial services sector, resulting in the entrance and proliferation of foreign owned banks, and other types of financial service providers, and conversion of building societies to banks, many of them seeking a share of the basic business of credit union, viz personal loans, with a consequential significant increase in competition. However, the banks introduction of sophisticated technological services, in the shape of ATM, and Eftpos, made rural banking relatively expensive, resulting in branch closures. In addition the then Labour Government sold the old Postbank to the ANZ bank. Unemployment increased significantly in the country, and compounded the rural problem, as organisations downsized in a massive way, particularly in the public sector. Questions for Discussion 1. Suggest a possible strategy(s) for the survival of the credit unions in Otago. Phase Two: (1987-95) Otago, in order to take advantage of economies of scale, and thus compete more favourably in the market place. The industrial credit unions had flourished over the period, but the directors realised that their individual sites once saturated, provided little potential for membership growth, particularly in the face of major downsizing. At this point the Railways and Speights credit unions had merged with Fletcher Challenge Employees Each credit union received sufficient support from their respective memberships for amalgamation. The regulator for the credit union industry, the Registrar for Friendly Societies and Credit Unions (Registrar), approved the merger, such that the newly named Credit Union Otago (CUO) opened for business in November 1987 at its Dunedin premises, and functioned with four full time professional staff working a fiveday week. Becoming a community based credit union meant opening up membership to anyone resident in Otago, which has a population of about one hundred and forty thousand. As the first region in New Zealand to undergo this process, Otago provided the model for others to follow.

Are our streets safer now? Essay

Are our streets safer now? There are lots of people in Scotland that think the crime rates are decreasing and that our streets are safer, on the other hand many people also think crime rates are increasing and our streets are more dangerous than ever. I’m going to show both view points on my chosen topic – Are our streets safer now? The people that think our streets are safer now are government and police and those who support the government’s judgement and their political party and newspapers that support conservatives and liberal democrats. They believe the streets are safer because of official government statistics which are formed from reported and therefore recorded crime. In 2006 official government statistics showed that recorded crimes had decreased by 5% from the previous year. The problem with recorded crime and statistics is, not all crimes are reported, and as a consequence are not recorded. Overall crime figures may have decreased but if we were to look at all the different types of crime, it may show that the majority of crime has gone up and only a minority has gone down. The public who think are streets are more dangerous are government opposition and other opposing parties and those who support the newspapers that support these parties. The reason they believe this, is that more serious crimes have risen but minor crimes that have gone down cover up the real picture. In 2006 the Scottish crime survey showed that for theft and assault only 24% of incidents had actually been reported and recorded of the 109 killings in Scotland in 2005 and 2006, 31 of these people were killed in Glasgow alone. This was a dramatic increase from 4. 49 per 100,000 people to 5. 34 per 100,000 people. And Bill Aitken – MSP – described the murder rate figures in Scotland as â€Å"depressing and alarming! † Statistics whish measure the amount of crime that takes place in Scotland is mostly based on reported crimes. Reported crimes are offences that have been reported to the police. There is a problem with only using statistics that are based on reported crimes because many crimes take place that are not reported to the police. One reason is people do not report crimes that are trivial. For example, many minor thefts are not reported because the victim does not think that theft is important enough to contact the police. Another reason is many people are frightened to report certain crimes that have taken place. Some victims are intimidated by criminals. When criminal activity is examined it is important to remember that the official statistics produced by the government may only tell part of the story. There is an argument to say that crime is now worse now than it was in –for example – 18th century London, when jack the ripper was around or just after the Crimean war. There were lots of thieves, murderers and rapists about but you may only have known this if you lived in that certain town or village. Nowadays we are more aware of crime due to the media. When something happens we know about it straight away, therefore leaded the public into believing that the streets are more dangerous now than ever, but in my opinion I think they are no better or worse than they were in the 18th century. In conclusion our streets are not safer or more dangerous than before, because crime is exactly the same in Britain as it always has been and always will be. There will always be criminals and there’s nothing that anyone can really do to stop them from committing minor and major crimes, we can only try to prevent it.

Research Success Assignment Essay

Leon’s furniture is ranked number two hundred and ten on the globe and mail’s report on business top 1000, earning a profit of $56,666. The focus of this report will be on the financial position of Leon’s furniture. For any business, the financial position of the company will be viewed by both internal and external users and stakeholders because it shows how well the business is doing financially. The net income of the company will affect the financial position of the business because based on the profit or loss incurred, it will define if the business is successful or not. Moreover, shareholders will be interested in the financial statements since it determines the earnings per share. The first article is â€Å"Leon’s EPS falls 18.8% in Q2† which reports about the financial situation of Leon’s and briefly explained the causes of the fall. Judging from the title of the article, it is obvious that it will impact Leon’s furniture in a ne gative fashion. Sales are decreased from $11.2 million to $9 million between 2011 and 2012 (Knell). This suggests that net income and earnings per share has dropped significantly. It is reported that the decrease in sales is due to the continuation of waning customer confidence, decrease in housing starts, and continued high customer debt (Knell). Customer confidence plays a great part when customers are debating on whether they should purchase the furniture or not. Since the world is still recovering from the economic crisis years ago, the higher unemployment rates and lower GDPs will create less customer confidence when a decision needs to be made. Hence, they are less likely to purchase the products. The start of a decrease in housing means that less houses are being built compared to before. Moreover, less new home owners will shop at furniture stores like Leon’s furniture. In addition, high consumer debt nowadays is another reason why there’s a reduction in customer spending. â€Å"Also, affecting probability in the second quarter were marketing expenses.† (Knell) Since Leon’s have been opening new stores, the occupancy costs are increased by $1.2 million. These increases and decreases in numbers will ultimately reduce the sales volume and result in a decrease in net income. â€Å"Leon’s earning decline 15% in third quarter† is another article that reports a negative impact relating to their financial position. Similar to the earnings declined in the second quarter, the third quarter of the year is still a tough period for Leon’s. They claim that this is due to the increase in operating costs in a time of flat sales growth (Knell). The newly renovated stores in Sault. Ste. Marie and Sudbury, Ontario are opened in the thir d quarter of 2012 and will further increase the operating cost. Financially, this means that Leon’s is continuing to expand and opening new store and increasing its operating expenses, but the market is only providing them will a flat growth rate of sales. If the sales volume remains unchanged and operating costs continues to grow, the amount of the money earned will logically start to decrease. â€Å"The company said its growth margin fell 1.5 points to 40.9% mainly because a weakening Canadian dollar hiked the cost of imported product† (Knell). This means that more Canadian dollars are needed to buy the foreign products that used less Canadian dollars to buy years ago. This effects the financial position because more assets are used to import foreign products. Lastly, the third article is called â€Å"Leon’s to acquire The Brick†. As the title suggests Leon’s will buyout The Brick and will merge the two companies in one. This can have both positive and negative impacts for Leon’s financially. â€Å"The transaction, valued at about C$700 million, is expected to close in the first quarter.† (Knell) This can be considered a negative impact for the company financially since an enormous amount of money is needed for the buyout. Using large amount of money to buy out The Brick can affect several things. The asset will decrease (if they borough money from banks, it will increase their liabilities and they must pay for the interest) and also effect the asset-liability ratio, making the company owe more than they own. In addition, the executive chairman of The Brick is anticipated to join Leon’s board of directors (Knell). Like any other new coworkers that come to the company, they might encounter arguments or disagreements. However, if both companies work together in a positive manner, they may earn more net income combined. Hence, this will turn the negative into a positive impact for both companies. â€Å"Leon’s corporate and franchise stores had combined sales of C$879.6 million and The Brick had corporate and franchise sales of C1.54 billion† (Knell). This shows that the sales volume of The Brick is actually greater than its new owner, Leon’s. This can impact Leon’s in a positive way because the revenue from The Brick will be added onto their own revenue since they are now a combined company. The most important thing to take into consideration is that buying out The Brick, Leon’s will have one less competitor in the furniture industry. All of the above will lead to increase in total revenue and net income for Leon’s furniture. Since I am currently studying Accounting and Finance at Seneca College, I believe that my future profession in accounting can help Leon’s keep track of their transactions and create accurate and reliable financial statements. These statements will show all the inflow and outflow of capitals going in and out of the company. By looking at the financial statements, I can then analyze on how to make the company more profitable using the accounting skills that I am learning at school.

Competitive Advantage in Fast Fashion

*CHAPTER* 3 COMPETITIVE ADVANTAGE *IN THE* FAST FASHION Fast fashion is a term used to describe clothing collections which are based on the most recent fashion trends presented at Fashion Week in both the spring and the autumn of every year. These trends are designed and manufactured quickly and cheaply to allow the mainstream consumer to take advantage of current clothing styles at a lower price. This chapter highlights the sources of competitive advantage that may exist inside the field of fast fashion, as shown in Figure 3. , studying in detail the major players who are part of: H&M, Gap, Zara and Benetton. {draw:frame} FIGURE 3. 1 : THE SOURCES OF COMPETITIVE ADVANTAGE *3. 1 *SUPPLY CHAIN A supply chain is a system of organizations, people, technology, activities, information and resources involved in moving a product or service from supplier) to customer. Supply chain activities transform natural resources, raw materials and components into a finished product that is delivered t o the end customer. In sophisticated supply chain systems, used products may re-enter the supply chain at any point where residual value is recyclable. Supply chains are increasingly being seen as integrated entities, and closer relationships between the organizations throughout the chain can bring competitive advantage, reduce costs, and help to maintain a loyal customer base. There are two main differences to value chains: Supply chains are more detailed since they incorporate not only activities. Supply chains connect intra-organizational value chains by products, services, and information flows. Supply chains underlie value-chains because, without them, no producer has the ability to give customers what they want, when and where they want, at the price they want. Producers compete with each other only through their supply chains, and no degree of improvement at the producer's end can make up for the deficiencies in a supply chain which reduce the producer's ability to compete. {draw:frame} FIGURE 3. 2: EXAMPLE OF SUPPLY CHAIN A typical supply chain begins with ecological and biological regulation of natural resources, followed by the human extraction of raw material, and includes several production links (e. . , component construction, assembly, and merging) before moving on to several layers of storage facilities of ever-decreasing size and ever more remote geographical locations, and finally reaching the consumer. All organizations have supply chains of varying degrees, depending upon the size of the organization and the type of product manufactured. These networks obtain supplies and components, change these materials into finished products and then distribute them to the customer. Managing the chain of events in this process is what is known as supply chain management. The Council of Supply Chain Management Professionals (CSCMP) defines Supply Chain Management as follows â€Å"Supply Chain Management encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers, and customers. In essence, supply chain management integrates supply and demand management within and across companies. Supply Chain Management is an integrating function with primary responsibility for linking major business functions and business processes within and across companies into a cohesive and high-performing business model. It includes all of the logistics management activities noted above, as well as manufacturing operations, and it drives coordination of processes and activities with and across marketing, sales, product design, finance and information technology. Effective management must take into account coordinating all the different pieces of this chain as quickly as possible without losing any of the quality or customer satisfaction, while still keeping costs down. The first step is obtaining a customer order, followed by production, storage and distribution of products and supplies to the customer site. Customer satisfaction is paramount. Included in this supply chain process a re customer orders, order processing, inventory, scheduling, transportation, storage, and customer service. A necessity in coordinating all these activities is the information service network. In addition, key to the success of a supply chain is the speed in which these activities can be accomplished and the realization that customer needs and customer satisfaction are the very reasons for the network. Reduced inventories, lower operating costs, product availability and customer satisfaction are all benefits which grow out of effective supply chain management. Furthermore, market demands, customer service, transport considerations, and pricing constraints all must be understood in order to structure the supply chain effectively. These are all factors, which change constantly and sometimes unexpectedly, and an organization must realize this fact and be prepared to structure the supply chain accordingly. 3. 1. 1 DECISIONS ON THREE LEVELS Supply chain management decisions are often said to belong to one of three levels; the strategic, the tactical, or the operational level. Figure 3. shows the three level of decisions as a pyramid shaped hierarchy. The decisions on a higher level in the pyramid will set the conditions under which lower level decisions are made {draw:frame} FIGURE 3. 3 HIERARCHY OF SUPPLY CHAIN DECISIONS On the strategic level long term decisions are made. According to Ganeshan and Harrison, these are related to location, production, inventory, and transportation. Location decisions are concerned with the size, number, and geo graphic location of the supply chain entities, such as plants, inventories, or distribution centers. The production decisions are meant to determine which products to produce, where to produce them, which suppliers to use, from which plants to supply distribution centers, and so on. Inventory decisions are concerned with the way of managing inventories throughout the supply chain. Transport decisions are made on the modes of transport to use. Decisions made on the strategic level are of course interrelated. For example decisions on mode of transport are influenced by decisions on geographical placement of plants and warehouses, and inventory policies are influenced by choice of suppliers and production locations. Modeling and simulation is frequently used for analyzing these interrelations, and the impact of making strategic level changes in the supply chain. On the tactical level medium term decisions are made, such as weekly demand forecasts, distribution and transportation planning, production planning, and materials requirement planning. The operational level of supply chain management is concerned with the very short term decisions made from day to day. Figure 3. 4 shows for each level types of decisions made. *3. 4 FIGURE:* DECISION-MAKING LEVELS IN SUPPLY CHAINS . 1. 2 DRIVERS OF SUPPLY CHAIN Drivers determine supply chain performance and are the managerial levers on which to guide the operational process. For each driver manager must make tradeoffs beetween efficiency (cost) and responsiveness. {draw:frame} FIGURE 3. 5: DRIVERS OF SUPPLY CHAIN Facilities Are the actual physical locations in the supply chain network where product are stored, assembled or fabricated. The two major types of facilities are: Production sites( factories) Storage sites (warehouse). Components of facilities decisions are: Location: centralize to gain economies of scale (major efficiency) or decentralize to be more responsive. Other issues include quality and costo f workers, costo f facility, infrastructure, taxes, quality of life,etc. Capacity: excess capacity allows a company to be more responsive to changes in the level of demand (major flexibility), but at the expensive of efficiency. Manufacturing methodology: decisions between a product or functional focus, between flexible or dedicated capacity. Warehousing methodology: choose between: SKU storage: stores all of one type of product together, Job lot storage: stores different products together to satisfy a particular customer or job, cross-docking: product is not actually warehoused in the facility, instead the facility is used to house a process where trucks from suppliers arrive and unload large quantities of different products. These large lots are then broken down into smaller lots. Smaller lots of different products are recombined according to the needs of the day and quickly loaded onto outbound trucks that deliver the product to their final destination. Inventory Inventory encompasses all the raw materials, work in process, and finished goods within a supply chain. Changing inventory policies can dramatically alter the supply chain’s efficiency & responsiveness. There are three basic decisions to make regarding the creation and holding of inventory: C_ycle Inventory_: this is the amount of inventory needed to satisfy demanf for the product in the period between purchases of the product. Safety Inventory: inventory that is held as a buffer against uncertainly. If demand forecasting could be done with perfect accuracy, then the only inventory that would be needed would be cycle inventory. Seasonal Inventory: this is inventory that is built up in anticipation of predictable increases in demand that occur at certain times of the year. Inventory has different impacts: Can increase amount of demand that can be met by increasing product availability Can reduce costs by exploiting economies of scale in production, transportation, and purchasing. Can be used to support a firm’s competitive strategy. More inventory increases responsiveness, less inventory increases efficiency (reduces cost). Can significantly affect material flow/cycle/throughput time because if you move your inventory faster, you don’t need as much inventory (inventory velocity). Transportation Transportations entails moving inventory from point to point in the supply chain. Components of transportation decisions are: Mode of transportation: is the manner in which a product is moved (air, truck,rail, ship, pipeline,eletronic). Each mode differs with respect to speed, size of shipments, cost, and flexibility. Routes and networks selection: are respectively paths along which a product can be shipped and a collection of locations and routes. In house or out source the transportation function. Many companies use third-party logistics provider (3PL) to perform some or all of their transportation activities. Usually companies outsource the distribution. Faster transportation allows a supply chain to be more responsive but generally less efficient. Less than full truckloads allows a supply chain to be more responsive but generally less efficient. Transportation can be used to support a firm’s competitive strategy. Customers may demand and be willing to pay for a high level of responsiveness. Information Information serves as the connection between various stages of a supply chain, allowing them to coordinate & maximize total supply chain profitability. It is also crucial to the daily operations of each stage in a supply chain for a production scheduling system. Components of information decisions are: Push versus pull: push systems (like MRP) need information on anticipated demand to create production and purchasing schedules. Pull systems (like JIT) need accurate qnd quick information on actual demand to move inventory and schedule production in the chain. Enabling technologies: many technologies exist to share and analyze information in the supply chain: EDI: electronic data interchange. ERP: enterprise re source planning. SCM software: Supply Chain Management Software Internet Forecasting & planning to anticipate and meet future demands. Available information is used to make tactical forecasts to guide the setting of monthly and quarterly production schedules & time table Coordination and information sharing Information allows supply chain to become more efficient and more responsive at the same time (reduces the need for a trade-off) {draw:frame} {draw:frame} TABELLA 3. 6 CONSIDERATIONS FOR SUPPLY CHAIN DRIVERS 3. 1. 3 SCOR The Supply Chain Operations Reference Model (SCOR Model) is one of the very few dedicated methods for supply chain modelling and has also a high relevance for many industries. The model has been developed by The Supply-Chain Council (SCC), an independent not-for-profit firm with more than 1,000 corporate members. It was first introduced in 1996 and is now available in version 8. 0. In contrast to generic process modelling methods, SCOR is actually a reference model, because it defines activities that can be found in any supply chain. In that sense, it can be regarded as a successor to the value chain model by Porter. The SCOR model covers the followings levels of abstraction: Top level ( level 1) Configuration level (level 2) Process element level (level 3) Implementation level {draw:frame} *FIGURE 3. 7*:* *SCORE PROCESS FRAMEWORK Top level SCOR defines five core management processes called process types that are relevant for all firms in a supply chain (scope of the model). Three of these process types form a sequence of source, make, and deliver. The process types are: Source (S) Processes that procure goods and services to meet planned or actual demand. Make (M) Processes that transform a product or service to a finished state to meet planned or actual demand. Deliver (D) Processes that provide finished goods and services to meet planned or actualdemand, typically including order management, transportation management,and distribution management. Return (R) Processes associated with returning or receiving returned products for any reason. These processes extend into post-delivery customer support. The top level, however, can not be instantiated, thus this level defines only the scope of the SCOR model. The modelling of actual or planned supply chains starts on the next level. Configuration level beyond the five main processes, there is a further classification of processes into three categories: Planning: processes that plan resources to meet demand in appropriate time intervals. re repeated periodically and have a great influence on the response time of the supply chain. Execution: processes as executive involved in the activities of scheduling, sequencing, processing, testing, and handling of products, affecting the cycle time of the order fulfillment. Enable: processes involving information and managerial aspects that affect the other two processes From five main processes the SCOR model identifies 26 processes of second l evel, each belonging to one of three process type defined above. For instance, categories for ‘source’ are: S1 ‘source stocked product’: The procurement, delivery, receipt and transfer of raw material items, subassemblies, product and/or services. S2 ‘source make-to-order product’: The procurement and delivery of a product that is built to a specific design or configured based on the requirements of a particular customer order. S3 ‘source engineer-to-order product’: The negotiation, procurement and delivery of engineer-to-order assemblies or specialized product or services that are designed and built based on the requirements or specifications of a particolar customer order or contract. By selecting the relevant process categories, a firm can represent its operational strategy. For instance, the relevant source categories need to be selected and mapped to respective products and/or services (thus a firm can implement multiple source categories reflecting diverse sourcing strategies). Process element level The process element level decomposes the process categories by adding process element definitions, process element information inputs/outputs, process performance metrics, and best practices. SCOR does not define functions and organizational entities for these elements, thus it strictly focuses processes. Implementation level Implementation level aims to implement management practices, defining the elements necessary to gain a competitive advantage and adapt to changes. METRICS SCOR defines metrics that measure effectiveness and efficiency of a supply chain. For this purpose, metrics form a hierarchy along the SCOR levels: Level 1 metrics relate to the overall planning of a supply chain (thus these metrics are differentiated to source, make etc. ). Level 2 and 3 metrics decompose the level 1 and 2 metrics respectively. Each level 1 metric contribute to realising a performance attribute. A performance attributes is a characteristics of the supply chain that permits it to be analysed and evaluated against other supply chains with competing strategies. For instance, a supply chain is reliable to a certain degree or not. The level 1 metrics and associated performance attributes are defined as follows: FIGURE 3. 8: THE LEVEL 1 METRICS 1. Production Strategic decisions regarding production focus on what customers want and the market demands. This first stage in developing supply chain agility takes into consideration what and how many products to produce, and what, if any, parts or components should be produced at which plants or outsourced to capable suppliers. These strategic decisions regarding production must also focus on capacity, quality and volume of goods, keeping in mind that customer demand and satisfaction must be met. Operational decisions, on the other hand, focus on scheduling workloads, maintenance of equipment and meeting immediate client/market demands. Quality control and workload balancing are issues which need to be considered when making these decisions. . Supply Next, an organization must determine what their facility or facilities are able to produce, both economically and efficiently, while keeping the quality high. But most companies cannot provide excellent performance with the manufacture of all components. Outsourcing is an excellent alternative to be considered for those products and compone nts that cannot be produced effectively by an organization’s facilities. Companies must carefully select suppliers for raw materials. When choosing a supplier, focus should be on developing velocity, quality and flexibility while at the same time reducing costs or maintaining low cost levels. In short, strategic decisions should be made to determine the core capabilities of a facility and outsourcing partnerships should grow from these decisions. {text:list-item} 3. 2. 1PUSH VS PULL {text:list-item} {text:list-item} {text:list-item} 3. 3. 2. 1 CRP {text:list-item} {text:list-item} {text:list-item} {text:list-item} 3. 6 KEY INTERNATIONAL COMPETITORS Fast-fashion specialty retailers with exceptional speed-to-market have outperformed department stores and less nimble specialty stores not only in their profit argins, but also in their pace of revenue growth, according to a study by The Sage Group LLC’s Apparel and Retail Group. The mayor comparable players that compete in fast fashion at international level are: Inditex -Zara Benetton H&M Gap Each of them has a vertical scope. Zara owned much of its production and most of its stores, the Gap and H&M, which were the two largest specialist apparel retailers in the world, ahead of inditex, owned most of their stores but o utsourced all production. Benetton, in contrast, has invested relatively heavily in production, but licensees ran its stores. The four competitors were also positioned differently in product space from Inditex’s chains. Inditex’s flagship brand, Zara, is relatively perceived as more fashionable than all the other three ann prices less than Benetton and Gap but higher than H&M. In these fuor competitors, Benetton and Gap place a relatively less fashionable and higher price, while Zara and H&M is more fashionable and price lower. {draw:custom-shape} {draw:custom-shape} {draw:custom-shape} {draw:custom-shape} {draw:line} {draw:line} {draw:line} {draw:frame} {draw:frame} Meanwhile, the major Italian player ‘Benetton’ marched on high street with, offering colorful designer clothing for the whole family. Their strategy resulted affirmative with noticeably contemporary window showcase in all stores with independent units. The company was successful in Britain, however, having a long standing in the market, they witnessed failure to keep up pace with the accelerated high fashion pressure by the other European competitors, which are now the known as Mango, H&M and Zara. The rise of these competitors on high street has been witness successful because of a higher demand for fast fashion. Styles showed in magazines and other advertorials are what people wish to wear. Top designers have created collection extensions, which cater people who can afford to spend their hard earned cash on triple figure. This resulted success to the affordable collection of European fashion brands A Swedish player, H&M offered readymade clothing stores – stocked with fashionable collection at reasonable costs. Its successful strategy was its own slogan ‘fashion & quality at the best price’ innovative design, reasonably priced and competent logistics. Based in Stockholm, a team of 100 fashion designers assures that nothing has been imitated from the runway platforms. They are mostly inspired from street-trends, movies, magazines and exhibitions. Impressively, the designs reach retail shelves within 2-3 weeks. H&M’s high profile designer tie-ups with Karl Lagerfield and Stella McCartney have resulted entire collections available to the mass people at lower prices. This strategy is supported by huge advertising campaigns, which easily compete with the major brand. In a world of advertisements and promotions, there is one store that has made strategy to not to spend penny on advertising, â€Å"Zara†, a wing of Europe's biggest, rapidly evolving and most triumphant fashion clothing retailers, Grupo Inditex. Other well popular stores in similar chain are Massimo Dutti, Bershka and Pull and Bear. Inditex operates business via more than two thousand stores in 56 countries. The first Zara shop was launched in 1975 at La Coruna, Galicia and at present it operates more than four hundred owned stores globally. In the previous five years they have witnessed sales up by 25 percent year on year. Zara runs its own design and production unit in La Coruna, Spain, which leads cancellation of the large out-sourcing operations, like H does in over nine hundred firms. It is modern, offering up-to-date lifestyle yet standard clothing lines for men, women and children. Zara offers reasonably priced, radical clothing, however, not of the top quality, which will last only for some seasons. As same as Zara, H can also put designs on retail shelves within three weeks. Its product assortment is cheap and small yet frequent, offering consumers huge selection that results repeated visits to their stores to find â€Å"What’s New†. Hitherto, Zara has launched over ten thousand new designs and most of these will just be attainable for few weeks. Another Spanish player, Mango is a reputed multinational brand devoted to designing, producing and selling fast fashion and accessories only for women. Its clothing line includes Suit, Casual Sport, and Mng Jeans. It might not be as huge as H or Grupo Inditex, but has played excellent particularly in the UK. No shopping malls resemble absolute with exclusive of these three brands. The pace of these companies in responding to changing consumer demands is an ideal proof to the retailing, producing and logistics skills needed in latest fashion industry. These new strategies are set up to develop aptitude to take advantage of the challenges of a competitive world market. Besides the diversification in product assortments there is one thing common in all these brands that is â€Å"intelligent logistics†. Well-organized communication between sales staff directly to the headquarters and producers lead them to match steps with high speed turnover. The fact is that buyers are becoming preference savvy and smarter in order to what they shop. Even though they always have their preferred designer, they are also acquainted that a throwaway piece of fast fashion from a retail chain store will complete their outfit choices. At so reasonably priced all of these retail perceptions play on Friday nights when people feels they have nothing to wear. Retailers are sent in a scuffle to make-out the major catwalk trends from the drawing sheets to the sales shelves as fast as possible.

The law of the defences to actions for tortiously inflicted death and Essay

The law of the defences to actions for tortiously inflicted death and serious injury lacks any conceptual coherence. It would be - Essay Example However, legislation in respect of this has reduced the scope of such defences. A general analysis of the defences would be made and their effect in respect of what is required would be considered. Prior to the Law Reform (Contributory Negligence) Act 1945, contributory negligence of the Plaintiff would constitute to be a complete defence in respect of claims of negligence. The Act allows courts to allocate responsibility in respect of damage and attribute it accordingly between the defendant and claimant and then to apportion the claimant’s damages, thus making it a partial defence. Contributory Negligence is a defence which makes available a partial defence in respect of a claim in tort. The aspect of this defence is primarily concerned with the fact that the claimant was careless and this was a material cause in respect of the loss that he suffered. The defence therefore operates as a partial exclusion as to liability. The Act has simplified the law in respect of the defenc e. ... respect of the modern defence, that is, causation; concept of claimant’s fault; what is the position in respect of special elements in relation to certain claimants and how what they be accounted for; how the loss would be apportioned; and how the defence is to apply in respect of torts apart from negligence. The problem in respect of causation is the fact that the apportionment has to be made in accordance with the causation and takes into account the plaintiff’s carelessness as can be seen in McLew v. Holland and Hannen and Cubitts (Scotland) Ltd.1 whereby it was held that the plaintiff’s act was novus actus interveniens and therefore the chain of causation was broken. The last opportunity rule, even though, been discredited, was used in this case. However, the courts in Reeves v. Commissioner of Police for the Metropolis2 found that even though the deceased committed suicide, the causal link had not been broken. As far as the claimant’s fault is concern ed, there is no requirement of a duty of care being owed and the Act merely requires an act or omission and therefore torts, other than of negligence are also covered. After an evaluation of the contributory negligence that court would decrease the damages of the claimant ‘to such an extent as [it] thinks just and equitable having regard to [his] share in the responsibility for the damage’ (Law Reform (Contributory Negligence) Act 1945, s.1. The evaluation in respect of the deduction is therefore left at the discretion of the judges and an evaluation in this respect was made by Lord Denning in Davies v. Swan Motor Co.34 Damage in respect of Contributory Negligence include but is not limited to loss of life and personal injury. Thus it can apply to cases of pure economic loss as well. There have been

Research for for social work Paper Example | Topics and Well Written Essays - 750 words

For for social work - Research Paper Example More men than women were assessed in the 40 and below age group. However, women outnumbered the men in number of assessments for those aged 41 and above. Figure 3 reflects the employment status of those assessed and shows that a great number of those assessed were unemployed, and followed by those who were retired. It would seem that the number of assessments was significantly high in people who were not involved in some sort of employment activity. Incidentally, Figure 4 shows that the number of applications for detention under Section 2 and Section 3 of the Act was relatively the same over the years. Furthermore, those applying under Section 4 were comparatively fewer and decreased significantly in 2004. Table 1 shows the living group of men and women assessed and indicates that for both men and women, number of assessment was highest in the group who lived alone and lowest for those who lived with other service users. It is also well worth noting that there were more men who lived with parents or other family members than those with a partner or children. This is the opposite of what we is seen with women wherein a greater proportion lived with a partner or children than with parents or other family members. On the other hand, figures in Table 2 show that a great majority, 39.2%, of those assessed lived in council or housing association property. This figure is twice as large as those who lived in owner-occupied property, 20.4%. In light of the principal psychiatric diagnosis at point of assessment, Table 3 shows that the two most prevailing principal psychiatric diagnosis were schizophrenia and affective psychosis. It is also well worth noting that a significantly large proportion of the cases were not recorded, 14.1%, or not known, 7.5%. This is so because it is quite common that a diagnosis will not have been made at the point of assessment in crisis. Table 4 lists the source of referral for assessment for individuals

Self Control and Social Control Theory Essay Example | Topics and Well Written Essays - 1250 words

Self Control and Social Control Theory - Essay Example This theory includes analyzing the subject with hopes of a crime committed and if so they have low self control. Examples of low self control are habit forming acts, reckless driving, and unprotected or promiscuous sex. The subject being of low self control would have poor judgment in other words to certain peer pressures. This theory was first Introduced by Gottfredson and Hirschi in â€Å"The General Theory of Crime† (1990) along with Social Control Theory. These theories became very popular and studied over and over by many students, crimologist and researchers. Low self control can be attributed to poor parenting skills and inadequate discipline for the offender in their childhood years. Also through later relationships self control can forecast a number of different behaviors (ex. cheating and gambling).Self control theory is based on Hirschi’s earlier works of Social Control Theory. Social control theory is similar to Self control theory in many ways citing simila r Factors like Family and Discipline. Self control elaborates on Family and friend relationships rather than Societal influences. Social Control theory (Hirschi and Stark 1969 â€Å"Hellfire and delinquency â€Å") suggests when a juvenile who has normal relationships in which helps them to make good judgments in society. Normal relationships include proper attachment, involvement, belief, and commitment in the â€Å"theory†. The results of that theory according to research were not the greatest!

Fourth Amendment forbids only unreasonable searches and seizures Essay

Fourth Amendment forbids only unreasonable searches and seizures - Essay Example The ultimate reason for the Officer searching the container in the car is to gather adequate evidence that prove the suspect illicit act. This stands out that, any evidence established would be worth to use against the defendant, and for further investigations of illegitimate act. In this case, the fourth amendment regards that, when under such circumstances, it is objectively sound for the officer to consider that the scope of the suspect’s approval authorized him to open the container in the Automobile (Legal professionals, 2012). In fact, it would be reasonable for the suspect to permit the Officer to open the container despite being guilt of the offence. Thus, I must conclude that, the evidences should be permitted against the defendant, and arrested if found guilt after carrying out comprehensive investigations. For instance, having seen a paper bag with cocaine clearly shows that the suspect appeared to be involved in a drug

Decision Matrix Essay Example | Topics and Well Written Essays - 750 words

Decision Matrix - Essay Example Being near to the market makes the new branch accessible to the customer and correspondingly, the high likelihood for it to profit. 2. Near to supplier – the business is a retailer and requires heavy coordination with the retailer. Proximity to supplier will save the business freight cost which is one of its highest overhead. Proximity to supplier also ensures predictability of supplies and shorter delivery period making the company more responsive to the demand of the market. It will also save the company from spoilage and breakage. 4. Convenience of setting up – convenience of setting up includes the availability of building materials, good infrastructure and absence of red tape in the area. These factors could bring unexpected cost to the business and therefore must be absent to make the construction of the new location convenient. The best option among the alternative locations is location 4. It has a total score of 2. It is the best location for the expansion of the new grocery for a variety of reasons. First is its proximity to the customers making the new branch very accessible and therefore ensures volume of grocery shoppers that could translate to sales. Second is its proximity to supplier where it is also the highest at 9. This means that the delivery time is faster at lower cost. In addition, shorter travel time also means less spoilage and breakage translating to less wastage to the company. Set up cost is also reasonable. It is also convenient to construct the business there as regulatory bodies are friendly and materials for construction are readily available. There is also an abundance of highly qualified personnel in the area making Location 4 an ideal place for the expansion of the

Fashion and Anesthetics Essay Example | Topics and Well Written Essays - 1750 words

Fashion and Anesthetics - Essay Example The essay "Fashion and Anesthetics" discovers the connection between fashion and the anesthetics. Fashion ensures that people get to lead confident lives since the kinds of clothes that they wear make them feel better thus raising their self esteem. On the twenty fourth of April in the year 2013, one thousand one hundred and thirty three people lost their lives and over two thousand five hundred people got injured when there was a collapse at the Rana Plaza Factory Plaza in Dhaka. However, the environmental and social catastrophes of the supply chain of fashion still continue. Therefore, the Fashion Revolution Day is on the fourth of April. Many people in sixty countries all over the world participated in the first revolution day which was on the fourth of April this year. People wore their clothes inside out, and they were asking of the person that made the clothes. That shows that people are embracing the fashion trends that are in the society today. That is because there are very many fashion trends, and people have come to embrace all of them. The day is used to celebrate fashion, and it also helps people to learn of the various trends in fashion that are there in the society. The day has not been recognized as an international fashion Day though efforts are being made to make it formal. I tend to believe that clothes really matter. Clothes contribute a lot in changing the perception that people have regarding a certain person. They give a clue on how much money one makes and they also help.

European Research Center for Information Systems (ERICS) and its Compe Essay - 1

European Research Center for Information Systems (ERICS) and its Competitors - Essay Example In the current systems of globalization where information spread fast, the choice of institution one can join is determined by a number of factors. How an institution structures the systems determines its competitive edge in a highly dynamic market. In this case, ERICS faces competition from such institutions such as PSB Academy in Singapore. PSB is an internationally accredited institution, operating out of two campuses, the Henderson and Delta, Singapore. It was established in 1964 and has seen its name grow taking 30, 000 students annually in Degree, post-graduate and corporate levels programs. For educational programs, this is conducted through its School of Engineering, Business, Information Technology and Physical Sciences. In addition, the institution owns Center for Foundation Studies and Center for English Languages Studies that offer varying programs to cater to the needs and interests of the students. Just as like ERICS, PSB Academy centers in Information Technology with Business, Engineering, Physical Sciences and Mathematics. The infrastructure and lecturers with a vast wealth of experience have kept the institution in high regards. The graduates from the institution have recorded a high absorption rate in the market than any other institution of higher learning in Singapore. The institution is a worthy competitor to the ERICS. PSB Academy has hugely marketed itself through the world of mouth from the high intake of the graduate in the job market. The employers are well versant with the institution from the student who joins the market. The graduate is trained and skills and offer a strong marketing solution for the campus. For instance, in 2014, the institution recorded 95 % employment rate. 85 % of the graduates gained employment within the first 6 months and 3.1 on average manage to find a job (PSB, 2014). These statistics speaks volume of the quality of  education in PSB Academy.  

Globalization and the effects on developing countries and MNCs Dissertation

Globalization and the effects on developing countries and MNCs - Dissertation Example Opinions differ on the extent of change and the impact that it has created.This change has taken place due to what is now commonly known as ‘Globalization’.Globalization according to Frankelmeans integration through international trade of markets in goods and services, financial integration through international trade in assetsGlobalization leads to the formation of a big commercial enterprise where the industrialized nations are favored at the expense of other nations, says MacPherson (2001).Today globalization means differently to different people. Globalization is integration through international trade of goods and services with the help of certain measures and regulations. Globalization is the concept of moving towards single-world society. In this effort there has been rising share of economic activity in the world. The aim was to open the world market to everybody and was thought to be a solution to social and economic disorder prevailing in the world. Globalizati on has brought about significant changes in the global economy. The term globalization has been embraced by politicians, academics, journalists and commentators. Globalization continues to grow in its effort for a coherent global economy previously separated by culture, geography, or nationality.While globalization provides opportunities to many people, it has also caused impoverishment to many groups and societies. Globalization has led to rapid and sudden changes in information and communications, which too has advantages and pitfalls. There are conflicting stands on this issue.

Revolutionary Era Weapons Annotated Bibliography - 1

Revolutionary Era Weapons - Annotated Bibliography Example nd, it was permanently closed and towards the other end temporarily closed using a cannonball, and between an explosive was put in place (Hamilton, 2013, 39-42). A pedal-operated propeller powered the submarine. The submarine was also well equipped with a barrel of powder. In cannons, when the charge is put a match to via the touch-hole, it blows up, or quickly transforms to exceedingly dense gas, pushing out the ball to execute whichever service it is compulsory of it. A wall was demolished by this service, or tore apart men as well as horses, or smashed into the wooden region of a vessel, all commonly mandatory duties (Alagappa, 2009, 44-49). The submarine submerged through admitting water inside the hull and surfaced through pumping the water out by a hand pump. A keg of powder was the submarine’s torpedo, and it was to be fixed to the hull of an enemy ship’s (Alagappa, 2009, 33-36). A time fuse was then used to detonate it. Normally the cannon could reach range of several hundred yards. This was the reason why cannons were a highly useful weapon of the Revolutionary War. Even when shot within this range regularly, the cannons proved that they could perform a great amount of damage merely for the reason that the war was being fought openly, and even as they were in formation (Larson, 2010, 44-49). Submarines were effectively used to attach explosives to British ships without being

Development and career Essay Example | Topics and Well Written Essays - 2250 words

Development and career - Essay Example More often in psychology and education, the process that combines cognitive, emotional, and environmental influences and experiences in order to acquire, enhance or to make any kind of changes in an individuals’ knowledge and values all around the world is known as learning. The process of learning focuses on the result of learning and their explanations are known as learning theories. The learning theory describes the way in which the people and the animals learn and it helps us in understanding the complex process of learning. The two main value of learning are mentioned below.1.It provides us with vocabulary that helps us in interpreting the various examples of learning. 2.It also suggests solutions in order to solve practical problems. The learning theory does not actually give theories but they direct us to find solutions.The three categories in which the frameworks of the learning theory falls are behaviorism, cognitivism and constructivism from which behaviorism focuses mainly on the objectivity of learning while the cognitive theories look beyond the behavior of an individual, however, the contructivism sees learning as a practice in which the learner constructs new ideas and concepts. (Huselid, 1995).Many people have also criticized the learning theory because it focuses on the traditional educational practices and the critics have said that there is no such need of this theory and it has created more problems than the solutions.

Andrew Young Research Paper Example | Topics and Well Written Essays - 1000 words - 1

Andrew Young - Research Paper Example At a very young age he realized the difference in treatment of blacks and whites and always wanted to bring a change to the society. At a very early age he learned principles which later became a central part of his contributions towards the Civil rights movement. He realized that fighting was not only the way one can settle a dispute and disputes could be settled through talks (Young 24). After attaining his bachelor’s level degree, he was not sure what he wanted to do and believed that he had a higher purpose to serve. During the summers of 1947, he started working as a volunteer at United Christian Youth Movement (Young 98). When he was operating as a volunteer, he realized that being of service was the best job anyone can have. He started believing that helping people regardless of their age and race was important and thus he finally came up with the decision of attaining the position of a minister. 5 years after working as a volunteer he learned regarding different religi ous leaders through a seminar and was really impressed by the teachings of Mohandas Gandhi (DeRoche 6). The teachings of Gandhi impressed him and he was able to relate with his teachings, especially with Gandhi’s teachings of nonviolent ways of solving disputes. During the same year, he was assigned with task of preaching to the community of Marion and while preaching he made his future life partner who shared Andrew’s ideology as well as objectives. 3 years later Andrew obtained a divinity degree and at that time he even realized that he had the ability to change the conflict taking place in the nation. Andrew started his contributions towards the Civil Rights Movement when he started being a religious preacher in Georgia. While preaching religion, he realized that he should make more efforts for the betterment of the society and thus started advocating the issue of equal voting rights. His

I will attach 2 pages Essay Example | Topics and Well Written Essays - 1000 words

I will attach 2 pages - Essay Example However, her son Bailey has already decided firmly to travel to Florida. On the other hand, the grandmother tries to persuade her son, in whatever sort of persuasion available, to change course. She made two arguments why they should go to Tennessee: first, the evil Misfit and his gang are headed toward Florida; and second, the children need to broaden their world by going to Tennessee since they haven’t gone there before. Evidently, the two arguments are contradictory; thus, the old woman deliberately lies to her family for the selfish reason of wanting to go to Tennessee. She could have been a good woman -- i.e., honest and truthful -- if there is just someone who will â€Å"shoot her.† On the road towards Florida, the grandmother keeps on talking about the good-old-days. For instance, she speaks of an old term which refers to an African American boy: pickaninny -- such term means â€Å"little† or â€Å"small.† The way the grandmother utters the word â⠂¬Å"pickaninny,† however, sounds like she is mocking the â€Å"little Negro.† Indeed, that was the olden time when black slavery or the pickaninny was popular among the white American race. Furthermore, the grandmother only tells stories of the past that greatly benefits her. When her grandchildren laugh at her, the grandmother reacts against their behavior by saying that â€Å"children were more respectful [in the past]† (O’Connor 231). A manipulative old woman, she could have been good to other people, especially the young ones, if somebody â€Å"shoot[s] her.† During the pit-stop, the old lady talks to the owner of The Tower, Red Sam; unsurprisingly, they considerably discuss about the â€Å"better times† (O-Conner 234). The grandmother appears to agree to Red Sam’s observation, that good men are hard to find these days. The Tower owner tells the old woman about the better times when people could go out without even locking their ho use’s door; nowadays, he adds up, no one can be trusted anymore. Here, the grandmother’s view of the world in general and men in particular is subtly revealed. She considers the present-day people as inherently evil. As we shall see, however, the old lady’s perception towards men as evil dramatically changes; she could have been good -- i.e., possessing positive outlook in life and the world -- if someone â€Å"shoot[s] her.† Before the accident, the old woman tells her grandchildren about a house in Georgia that has a secret panel. The main motive of the old lady why she mentions this secret panel is to convince her grandchildren to go to Georgia. In the succeeding incident, however, it becomes clear that the house â€Å"she had remembered so vividly† was in Tennessee after all. In the ditch after the accident, the grandmother keeps to herself about her deliberate deception to Bailey and others. And in order to avoid Bailey’s anger due to t he grandmother’s cat that primarily cause the accident, the old lady has hoped that â€Å"she was injured† (O’Connor 236). Again, one observes that the old woman keeps on looking for ways, whatever they are, in order to save her butt, so to speak. The grandmother’s manipulative character could have been altered if there is just somebody who will â€Å"shoot her.† When the Misfit and his gang arrived in the scene, the old lady speaks of lie again.

MANAGING ASSETS AND RESOURCES IN THE DIGITAL FIRM Essay

MANAGING ASSETS AND RESOURCES IN THE DIGITAL FIRM - Essay Example I would recommend to my boss to adopt the framework and point out a few recommendations to incorporate with the information systems framework in the company. The first recommendation I would make for my boss is that he should develop a larger network for the use of information system framework outlined by Damsgaard. This is because the framework works best on a larger scale (Damsgaard & Karlsbjerg, 2010). Secondly, I would recommend for my boss to set up a maintenance system for the new framework of system software. This will prevent information system failure experienced by companies when the systems fail to serve their intended purpose. Thirdly, I would recommend to my boss to set up a training panel because the new set of system software will require adequate training to enable employees obtain the basic skills needed in the operation of the operation of the software. Lastly, I would recommend my boss to take a risk in purchasing the software. This is because profits are achieved when an organization decides to take a risk. I believe that components of information systems software outlined by Damsgaard are effective and a business that incorporates it stands a higher opportunity of being successful (Damsgaard & Karlsbjerg,

Time management Essay Example for Free

Time management Essay I would like to express my gratitude and sincere thanks to my Project Guide Prof. Shailshree Ail, SIES College of Commerce Economics for extending valuable guidance and encourage me from time to time, without which it would not have been possible to undertake and complete this project. I also wish to extend my thanks especially to our Principal Dr. Mrs. Sheela Nabar and also Coordinator of Banking Insurance, Mrs. Aarti Kalyanraman for their kind co-ordination and support. Also I would like to thank all my friends, staff and teaching faculty of S. I. E.S. , my parents and staff of Crosswords who have directly or indirectly helped me during the course of my project. Special thanks to the respondents of the survey and people who have helped me to attain the indepth knowledge about the concept of Time Management. ________________ EXECUTIVE SUMMARY People generally assume that Time Management means managing the time that people have but on the contrary it actually means managing ourselves. As one cannot mend time according its own ways instead one can mend its own ways. Time Management is a broader concept. There are various categories of time such as Biological Time which means time utilized for the biological needs of any particular person. Then there is Fractal Time or widely known as The Theory of Relatively, which in general terms means fragmentation of time according to various situations one faces in life. Time has various dimensions and it is different for different people even though the measurement of time is same. Various studies by various scientists’ states that time always remain but it is the people who pass by it as time is considered to be unconquered, unvanquished and immortal. So to manage such a big factor along with managing our own self is quite a big task. Time management is an ongoing process because every person from any corner of the world, having any amount of money or a pauper or any one for that matter manages itself and the time he has in some or the other way. So no one has created the only and perfect methodology for time management but still people has practiced time management in the past. The present study seeks to analyse the managing habits among the people of Mumbai as it is a big and busy city as it is commercial city and also financial capital of India. People here are always on the run and need to manage their time well to achieve success in their work. The urban life in Mumbai is nothing but a fast life, this study tries to learn how well people in Mumbai manage their time, what are their time stealer, how to get rid of them, how the given grid has benefited them and also to know the miscellaneous benefits that one can get by managing its time. INDEX INTRODUCTION: â€Å"Yesterday is a cancelled cheque. Tomorrow is a promissory note. Today is ready cash, use it. † This is a perfect quote to begin an introduction of time. Time is now, time was yesterday and time is also tomorrow. It’s all in our hands as to how we make the best of it. Time is unique and unrenewable. It favors no one. No one is immune to the relentless, unforgiving passage of time. â€Å"Main Samay hu, Main Akshay, Ajay aur Anant hu. † This is one filmy dialogue but when looked into closely we realize that it has a deep meaning. It means that time is Unvanquished, Unconquerable and Immortal. We say that we are running out of time. So the question arises that does time pass by or do we pass through time? The solution to this question is TIME MANAGEMENT. If you ask any one what do they mean by time management very common response is managing time successfully. This is the simplest definition of Time Management. But the skills of managing time are not easy as its definition is. Planning can be done by anyone who has some knowledge of it but when it comes to executing it people fail miserably. Managing time successfully or in fact executing it effectively is what this project is all about. TIME: Time has historically been closely related with space, the two together comprising space-time in Einsteins special relativity and general relativity. According to these theories, the concept of time depends on the spatial reference frame of the observer, and the human perception as well as the measurement by instruments such as clocks is different for observers in relative motion. The past is the set of events that can send light signals to the observer; the future is the set of events to which the observer can send light signals. Time catches up with the present and overtakes it, so Time is Unvanquished. No one can stop time or reverse it so Time is Unconquered. Time is constant, continuous and infinite process so Time is Immortal. TIME IN THE ORGANIZATION: Time in the organization is constant and irreversible. Nothing can be substituted for time. Worse, once wasted, it can never be regained. Leaders have numerous demands on their limited time. Time keeps getting away and they have trouble controlling it. No matter what their position, they cannot stop time, they cannot slow it down, nor can they speed it up. Thus, time needs to be effectively managed to be effective. On the other hand, you can become such a time fanatic convert by building time management spreadsheets, creating priority folders and lists, color coding tasks, and separating paperwork into priority piles that you start to waste more time by managing it to deeply. TIME MANAGEMENT: Time management is the organization of tasks or events by first estimating how much time a task will take to be completed, when it must be completed, and then adjusting events that would interfere with its completion so that completion is reached in the appropriate amount of time. Calendars and day planners are common examples of time management tools. TIME EQUITY: The one universal distribution of equity is time: Everybody on the planet has ownership of 24 hours per day. Everyone receive the same allotment, day in and day out. Each new day brings an automatic deposit of 24 hours into the time account. It is referred to as Time Equity. Although each day brings a new deposit, each day the entire amount must be withdrawn, with no balance carried over to tomorrow. Use it or lose it. The challenge everyone face is how and where to invest the time equity. These decisions determine success, career path, productivity, and family status. The truth is that where people are in life is a direct reflection of how well they have managed their time portfolio—how and where they spent their time. One often hear people refer to personal activities in terms of time equity: How did you spend your weekend? or During our trip we spent a lot of time doing Time equity is the essence of a full and complete life. People often take it for granted and succumb to its harsh, unforgiving consequences. One has to take responsibility for ourselves and consciously appreciate the positive impact time management can have on our lives. Anyone who expects to achieve sales success should expect to make a serious commitment to working hard and efficiently. Throughout the five principles of time management that follow I share various techniques and suggestions to help streamline your activities. Time cannot think for you, but it can certainly work for you. Like any other investment, time produces returns if invested wisely and treated with respect. Sales professionals constantly explore investment opportunities for their time, maximizing their time. METHODS OF TIME MANAGEMENT: 1. PRINCIPLE METHOD Principle #1: Maximize Your Time Spending your time wisely starts with paying attention to how you spend it. Only when you decide to take control of your time will you have the power to stop squandering it. The best starting point to a better use of time is to conduct your own time-efficiency study. Evaluate your current use of time by breaking down a typical day into hourly increments. Be objective. Include everything throughout your entire day, even the time you sleep. You may need to track a full week or two to get a clear picture of your time usage. The next step is to review your time log and classify the activities as time-wasters, obligations, or priorities. Time-wasters are just that, activities that distract you and contribute nothing toward your goals. Eliminate them. The danger is that time-wasters are activities performed out of habit. Usually, they create a false sense of productivity but actually produce few or no results. The cure comes in the form of personal organization, the process of incorporating structure into your day. Obligations are the dutiful responsibilities of your job. They are necessary yet unimportant activities, usually performed throughout the day. They contribute indirectly to your goals. They are the administrative aspects of your job such as call reports, expense reports, quarterly forecasts, and various other required duties. Despite the challenges of limited time coupled with increased responsibilities, you can be productive by evaluating your current usage of your 24 hours and maximizing time. Obligations cannot be overlooked but be cognizant of the negative impact they have on daily productivity. As you become better organized you can streamline your activities, minimizing the time spent fulfilling obligations. You may be in a position to delegate some of your administrative duties to support people (internal customers) within your office. There are some sales entrepreneurs who have hired a part-time assistant. Maximize your time by doing what you do best, selling. Priorities are the activities that contribute significantly to your time. They are directly responsible for your results, moving you closer to your goals. Remember, companies today pay for results, not activities. They no longer pay for attendance, they expect results. As you evaluate your current use of time, the time-wasters will become clear, allowing you to rethink your activities. Make the shift from a long day filled with unproductive busyness to a shorter day focusing on priorities. As a sales entrepreneur, challenge yourself to be more proactive by prioritizing your tasks. Take control of the activities that prey on your efficiency, compromising your time. Once you complete your time-efficiency study, you will be shocked to see the time wasted reacting to other peoples demands and requests. Most of us habitually spend our days reacting instead of being proactive, unaware of the costly consequence. I suggest that up to 75% of our day is reactive. A sobering thought. Principle #2: Know What Time It Is. If you are like most salespeople, you have too much to do and not enough time to get it all done. To get ahead in todays fast-paced world, youve got to be aware of what time it is. It does not mean talking about telling time, you learned those years ago. What is talked about here is: Its not enough that youre doing a particular job right, youve got to be sure that youre doing the right activity at the right time. By the way, if you dont have a good watch, get one. The best and simplest time management tool is on your wrist. Common sense tells us that we should spend the majority of our time working on high-priority A and B accounts. Most of us dont. We waste a lot of time in the adult day care centre reacting to the demands of C accounts or even performing C activities. The first step is to take control of your entire day by knowing what time it is. Principle #3: Manage Your Time Time management is a personal process. It takes a strong commitment to change long-established habits. According to the 80/20 rule, we get 80% of our results from 20% of the things we do. This statistic supports the observation that we spend a lot of time on time-wasters and obligations. Imagine the impact on our time efficiency if we increased the 20% to 30%! What takes us from a time-starved day of routine, frustration, and stress to a productive day filled with accomplishments? Change. One definition of time management is doing fewer things in less time. Wouldnt that be great? Research suggests that effective time management strategies can free up a minimum of two hours per day. For example, time management studies show that we spend up to 70 minutes a day just looking for stuff. How many times have you said, Just a minute, I know its here somewhere. We misplace files, reports, memos, and letters, and the desks look like the movie Twister was filmed in the office. Clutter can be a huge time-waster, not to mention the embarrassment of lost or unanswered requests. Your goal isnt to have a nice neat desk, but to get organized so that you can convert wasted time into productive time. However, with a clean, orderly desk, youll improve your time working on priorities that will make you money. Your quality of work will also improve. The underlying objective of effective time management is to utilize all available resources to increase face-time; the time spent talking face-to-face with existing customers or potential customers. If youre an inside salesperson, increase talk-time. Take some time to determine how much time you actually spend with customers. Take a stop watch and clock total face-time in one entire week. On average, its only two to four hours. Shocking! This statistic serves as additional proof of the inordinate amount of time consumed by time-wasters and obligations. It is recognized that with leaner companies salespeople are often saddled with more of the administrative aspects of the job. Unfortunately they become high-priced administrators. How many times a day should you ask yourself if you are making the best use of your time. If you answered several, youre right. Only you can answer that question honestly. As the president of ME Inc. , dont compromise your time by blindly filling your day with busyness. Restructure your day to eliminate the time-wasters and minimize the time spent fulfilling obligations. Sometimes working in the office on a project or on a presentation could very well be the best use of your time. It’s doubtful that you can ever eliminate time spent in the adult day care centre, but you certainly need to minimize it. Use janitorial time to fulfil your obligations. As part of your time-efficiency study, you should determine the time of day that you are most efficient and productive. Know your peak time, the time of day you are at high energy. Not everyone has the same peak time. Some of us are morning people and others are afternoon or evening people. Pay attention to your moods and high-energy time of day to determine when youre most productive. Morning people can accomplish more simply by getting up an hour earlier each day, and night owls can carve out time for administrative activities in the evenings. Once you have identified your peak time, do your worst jobs then. They wont go away so you might as well get them done when youre feeling energized. Some authors suggest doing them first thing in the morning when youre feeling fresh. This approach works well if youre a morning person but could be disastrous if youre an afternoon person. Imagine doing your worst job at your worst time of day. Two worst dont make a right! In my case, prime time is during the late afternoon and early evening. Another suggestion in the interest of maximizing your time is to learn how to say no. Many of us are our own worst enemies. Youll never have enough time to finish your own tasks if youre always taking on more than time permits. Do not be afraid to politely refuse a request or task if your plate is already full. This includes saying no to your sales manager. When given a task, simply ask your managers, Would you like me to do this now or would you prefer I spend the time selling? Your manager may decide to delegate the task elsewhere. Its great to want to help others, but not at the expense of ME Inc. Principle #4: Use the Right Tools A professional (sales entrepreneurs included) is anyone paid to perform a task or a job at an acceptable level of proficiency while utilizing the tools of the trade to enhance efficiency and effectiveness. It is amazing to see how often salespeople conducting business with inappropriate tools. Its as though they are exempt from the requirement to be a professional. Imagine your doctor or dentist using anything but the best instruments. Your customers expect no less of you. As a sales entrepreneur, you have an obligation to invest in the best. You may have heard it before, A carpenter is only as good as his tools. The solution begins with a personal planner—a time management system that offers the convenience of portability while organizing your activities, mapping your week and, most importantly, planning your day. A good planner includes twelve months at-a-glance, 365 individual day-pages, a daily to-do list section, and an appointments section. Some planners come with a rigid set of instructions, so pick a planner that offers simplicity and the flexibility to meet your personal preferences. A planner used effectively not only buys you time, it helps you stay in balance throughout your week, including weekends. Poor time management skills result in overspending your time, running out of day before you get everything done. It is supposed to be compared it to managing a checking account. Imagine opening a checking account at your local bank then not using a check book to track the account activity. Surely you would find yourself out of balance at the end of the month, possibly overspending your available funds. Without the appropriate tool to track your time-related activities, you quickly find yourself out of balance, overdrawn on your time account. Principle #5: Be Proactive, not Reactive I would suggest that up to 75% of our day is spent reacting to the needs and requests of other people such as customers, managers, internal customers, family, and friends. We are constantly bombarded with demands on our limited time, leaving us unable to accomplish our own goals and objectives. No wonder we feel the frustration of, So much to do, so little time. We often succumb to the demands and requests of others because we think it is socially inappropriate to say no. We become victimized by others who may have a strong interest in controlling our activities or behaviour—such as a spouse or a manager. Unfortunately many people, including salespeople, are content to be regulated and manipulated rather than committing to SMART goals and living life guided by their agenda, not someone elses. No one ever accomplished a personal goal by being subservient to others. Successful sales entrepreneurs refuse to be swayed by the whims of others and are quietly effective at managing their own agendas. Employers and managers sometimes do more to demotivate rather than to motivate. Demotivation can take the form of intimidation or high-performance expectations constrained by rigid management policies and limited resources to perform the job. No wonder so many people want to take this job and shove it. A proactive strategy means developing the discipline to stay focused on your agenda, your goals, and your objectives. Part of this discipline comes in the form of qualifying the severity of a problem prior to reacting to it. For example, next time a customer informs you of a problem or a concern, resist the temptation to immediately jump into react mode, drop what you are doing, and race over to console your customer. It may not be necessary. The next time you get an irate customer (or internal customer) demanding to see you right away, follow these two steps: 1. Acknowledge the problem. Allow the customer to vent by explaining the situation and then clarify your understanding of it by paraphrasing. Be sure to take notes of your discussion for future reference. By acknowledging the concern and showing empathy, the customer will begin to feel better about it and may become somewhat flexible as to how and when you resolve the concern. A sympathetic attitude to a real or imaginary product or service failure cannot be overemphasized. A 10-minute phone call to determine the facts and the seriousness of the problem may be a valuable investment, possibly saving you hours of unnecessary running around. Work smart, not hard. 2. Suggest another time. Tell the customer that your day is full with appointments and commitments and ask if first thing tomorrow morning would be okay to get together. Your business and time are just as important and legitimate as that of your customer. You are equals. In the majority of cases, your customer will appreciate your schedule and agree to meet with you the next day. Too often we assume that we must respond immediately, but by following these steps you will save yourself valuable time. Sometimes, however, the customer may be insistent that you respond immediately, in which case you must act accordingly. As a student, there are some basic Principles of Time Management that you can apply. 1. Identify Best Time for Studying: Everyone has high and low periods of attention and concentration. Are you a morning person or a night person. Use your power times to study; use the down times for routines such as laundry and errands. 2. Study Difficult Subjects First: When you are fresh, you can process information more quickly and save time as a result. 3. Use Distributed Learning and Practice: Study in shorter time blocks with short breaks between. This keeps you from getting fatigued and wasting time. This type of studying is efficient because while you are taking a break, the brain is still processing the information. 4. Make Sure the Surroundings are Conducive to Studying: This will allow you to reduce distractions which can waste time. If there are times in the residence halls or your apartment when you know there will be noise and commotion, use that time for mindless tasks. 5. Make Room for Entertainment and Relaxation: College is more than studying. You need to have a social life, yet, you need to have a balance in your life. 6. Make Sure you Have Time to Sleep and Eat Properly: Sleep is often an activity (or lack of activity) that students use as their time management bank. When they need a few extra hours for studying or socializing, they withdraw a few hours of sleep. Doing this makes the time they spend studying less effective because they will need a couple hours of clock time to get an hour of productive time. This is not a good way to manage yourself in relation to time. 7. Try to Combine Activities: Use the Twofer concept. If you are spending time at the laundromat, bring your psychology notes to study. If you are waiting in line for tickets to any concert, bring your biology flashcards to memorize. 2. FIRST THING FIRST (Method by Virginia Tech Division of student Affairs) 1. Each night write on a 35 card the 6 most important tasks you have to do tomorrow. 2. Number them in the order of importance. 3. First thing in the morning look at the task listed as most important and start working on it until it is finished. Then tackle item 2 the same way, item 3 and so forth until your work or school day are completed. 4. Don’t be worried if you only complete 2 or 3 items. You’ve completed the most important tasks and any other method wouldn’t have given you more time to work on the rest of the list. 5. Each night write a new 35 card for the next day. 3. TIME GRID URGENT IMPORTANT NOT URGENT IMPORATNT Crises Pressing problems Dead-line driven projects, meetings, preparations Preparation Prevention Planning Relationship building True recreation empowerment URGENT UNIMPORTANT interruptions, phone calls, mails, reports, meetings many proximate, pressing matters many popular activity NOT URGENT UNIMPORTANT trivia, busy work some phone calls, time wasters, time stealers excessive television. 4. REMEMBERING, SETTING PRIORITIES AND MOTIVATION METHOD: Remembering Three keys to time management are: remembering, setting priorities, and motivation. Its easy to fall into the trap of thinking I wont forget that. But the important thing is not just to remember it, but to remember it at the right time a time when you can take the first step in doing it. Your thoughts are valuable. Write them down, whether theyre ideas on how to save the world or reminders to wash the frying pan. Then figure out some way for the messages to get to you at a time when you can do the things. Use calendars and lists. I have lists of things that can be done at home, lists of things that can be done when the stores are open, lists of things to do before going to work in the morning, etc. By looking at the appropriate list, I can forget about everything else and concentrate on the work appropriate for that moment. Setting Priorities If you write a list of things to do this evening, it probably contains way more things than you can actually accomplish. Thats fine. The list is valuable. By looking over it, you can choose the most important things and do them first. The rest can be transferred to other lists. Some people say they dont need to spend time planning. That may be true. If you have a list of things to do that are all about equally important, and if youre sure that the most important things are on the list, then you dont need to spend any time comparing them. Just start doing one of them, it doesnt matter which one. But for most people most of the time, some of the things are more important than others, so its worthwhile taking a few minutes to read over the list and choose the most important to do first. Its good to have a pen handy all the time to write down ideas. That way you can catch thoughts about important things that you might have forgotten to add to your lists. Motivation Youve set goals, written lists, chosen priorities, and identified whats important to do right now, but you dont feel like doing it. Here are some ideas to help with motivation. In the book Feeling Good, David Burns points out that its not necessary to feel like doing something in order to do it. You can just start. Usually, once youve started, you begin feeling more motivated to continue doing it. I started feeling more in control when I started giving myself permission to cross things off lists. Deciding not to do something and putting an X next to it gives a feeling of relief, almost as satisfying as checking it off as done. Sometimes I graph the total number of check marks per day. This feels good and gives me motivation to finish lots of things on my to-do lists. Plan rewards and celebrations for yourself, such as special snacks after getting certain things done. Just taking a few seconds to admire the finished work such as a tidy table or pile of clean laundry, is an excellent reward. Smile and tell yourself what a good job you did. Even if youre in a hurry, you can plan rewards that take a few seconds, like standing up and stretching, looking out the window for 10 seconds, or tossing a pen in the air and catching it. If you plan them as rewards, they feel like rewards, and give you time to congratulate yourself on getting something done. MYTHS OF TIME MANAGEMENT Myth #1: Theres too much to do; I cant handle it all. This cant be the real reason why I have a messy house. After all, other people manage. Its encouraging to hear that there are others who also have trouble with the little things in life. That means that it isnt just that there are too many things for one person to handle: rather, its possible, theoretically at least, for me to organize my time in a way that gets it all done. Myth #2: Theres plenty of time; I can do that later. This is the exact opposite of myth #1. Yet both myths contribute to procrastinating. Rather than switch from one myth to the other, I need a consistent, realistic view of how much my time is worth and how much of it there is. Myth #3: Im busier than usual right now, so it makes sense to shift some tasks off to another time. Occasionally its really true, of course. But usually, Im about equally busy all the time, really. My time is worth the same all the time, with a few exceptions like if Im trying to be on time for a job interview or something. It SEEMS that Im unusually busy at any given moment, because at that moment, Im AWARE of the things impinging one my time right then. A person can only be aware of so many things at once. The detail of the moment seems complex; the future seems simple, free and clear. But really life is always that complex. I may think, This is an unusually busy day because I have library books due. It seems reasonable; I know I only have books due on a small percentage of all days. But really, there are so many other aspects to life: dentist appointments, parties, holiday celebrations, bike repairs, etc that taking all into consideration, the other days are really just as busy. I also tend to think Ill have plenty of time later the same day, too. And of course I dont. Myth #4: Re-scheduling something to a later time is procrastinating. No, re-scheduling is taking control and responding to new information about priorities and time available. Its only procrastinating if you dont schedule it at all, or if you re-schedule for the wrong reasons which will become apparent when you find yourself re-scheduling the same thing more than about 3 times. In that case, stop and think about whether you really want to do the thing. If its important, go ahead and start. Myth #5: This little task is not important. Example: I cut open a package of food and leave the little bit of plastic I cut off on the kitchen counter. Question: Shall I put the bit of plastic in the garbage right now? It seems that doing so is not important. The plastic isnt doing any harm where it is. It wont hurt me if I leave it there. I can always put it in the garbage later. But actually it is important to put it in the garbage. I ask myself, Is it important not to have it sitting there on the counter all year? Yes. I dont want it there that long. OK, then I have to put it in the garbage now or some time in the next few days. Next question: Is my time more valuable now than it will be, say, tomorrow? I seem in a hurry now, but I will tomorrow, too. (See myth #3. ) Really its best to put it in the garbage right now. Its important enough to be worth the few seconds of my time. The myth really means, Its not important to do it RIGHT NOW. However, it is important. Either its important or it isnt. When its done doesnt affect that. Its important to wash the dishes before eating on them again; therefore its important to wash the dishes. If its important, its probably worth doing now. BEATING PROCRASTINATION Manage Your Time. Get It All Done. If you’ve found yourself putting off important tasks over and over again, you’re not alone. In fact, many people procrastinate to some degree – but some are so chronically affected by procrastination that it stops them achieving things theyre capable of and disrupts their careers. The key to controlling and ultimately combating this destructive habit is to recognize when you start procrastinating, understand why it happens (even to the best of us), and take active steps to better manage your time and outcomes. Why do we Procrastinate? In a nutshell, you procrastinate when you put off things that you should be focusing on right now, usually in favour of doing something that is more enjoyable or that you’re more comfortable doing. Procrastinators work as many hours in the day as other people (and often work longer hours) but they invest their time in the wrong tasks. Sometimes this is simply because they dont understand the difference between urgent tasks and important tasks, and jump straight into getting on with urgent tasks that arent actually important. They may feel that theyre doing the right thing by reacting fast. Or they may not even think about their approach and simply be driven by the person whose demands are loudest. Either way, by doing this, they have little or no time left for the important tasks, despite the unpleasant outcomes this may bring about. Another common cause of procrastination is feeling overwhelmed by the task. You may not know where to begin. Or you may doubt that you have the skills or resources you think you need. So you seek comfort in doing tasks you know youre capable of completing. Unfortunately, the big task isnt going to go away – truly important tasks rarely do. Other causes of procrastin.

Group interactions Essay Example for Free

Group interactions Essay My tone and pitch was appropriated I did not shout at my client as this would make her angry or even intimidating to talk to me so I kept it at a level that she could hear me clearly. I did not used any slangs and jargon because my client may not of understand what I was say so she will be confused not only just my clients but others within the group also the only time it is appropriate for me to use slang is when I am talking with my friends. I used appropriate pace I did not talk to fast because people may not of heard clearly what I was saying. In order to get my point across I talk slowly and clearly to that my point could be heard. Gestures- I used appropriate gestures for the other to understand what I was trying to say. Adapted the used of Egan theory of SOLER which stands for Squarely, Open, Lean, Eye contact, Relaxed. I lean forward to show that I was interested in what she was saying I kept my contact and I also faced her squarely. had to listen to what she was saying so that I can summarize. my facial expression was welcoming I smiled at her to make her feel safe and felt I feeling of love and belonging according to Maslow hierarchy of needs I kept my eye contact on the person that was talking to show that I was listening.  As I was a group interaction I gave other people time to talk I did not talk over any body voice.  In my group interaction with my client I appeared to be interested and kept good facial expressions. One 2 one When talking to the child I used the correct tone I did not shout or this would make him angry to I get calmed I also talked slowly and clearly to he can hear what I was saying. I kept good eye contact with the child I listen to what he was saying and I ask him some open question so that he can express himself. I did not stand over him when I was talking or he may feel intimidating. I kept good facial expression mostly my smiling at him. I did not use any slangs or jargon just simple words that he may understand. I also incorporated Maslow by showing love, belonging and safety. I showed hid that he can come and talked to me without by afraid. I played with him nicely and made in happy so that he would know that he is in a safe environment. Care value base  I did not shout at the person as they have the right to be treated with respect.. I tried to empower them to make their own decision I done this my asking the seven year old boy what he would like to do. I did not pass any racism comment or else I would be discriminating against their diversity being race religion culture etc. I also gave them the rights to their own beliefs I did not slag them off but I gave them the chance to explain themselves. I maintained confidentiality as this builds trust I done this by not passing important information about the clients to others and also it would breach the data protection acct Whittington hospital  Scenario: a white man came into hospital with a broken arm he sat in the AE for at least an hour waiting for a doctor. An Asian boy was rushed into AE by his parent he was suspected of meningitis and he was seen first. Whittington hospital accidents and emergency department are usually busy they try to see all patients within four hours of arrival in the emergency department. However, waiting times can change suddenly if a seriously ill or severely injured person is brought in. If you attend with a problem that does not require emergency treatment, you may wait longer than those who are more seriously unwell.This is not being racism the hospital prioritized their patients on their conditions. Even though the men has a right to be seen by the doctor so does every body else that goes into hospital. This is known as positive discrimination. Whittington hospital is bound by race relation act 2000 which gives all public authorities including the NHS a general duty to promote race equality. They do this by looking at the illness of the person and not the race. Social worker  Scenario: a neighbor is suspected something is wrong with he child next door due to the constant crying and then phone social services.  The social worker is bound by confidentiality so it would be wrong if the social worker was to disclose information about who made the call on they would be breaching confidentiality and also my doing that it may causes an argument. Social workers are bounded by the codes of practice. The codes of practice are the first statutory codes of practice for social care workers and their employers. They provide a clear guide for all those who work in social care, setting out the standards of conduct workers and their employers should meet.